How We Work

Valent Legal is centred on giving exceptional client service. We pride ourselves on our open, down-to-earth approach. We are easy to deal with, and we and use our experience and expertise to deliver a successful outcome for you. We will keep you up to date on the progress of your case, and your options, every step of the way. Here is our process:

1. You get in touch

If you call, an experienced personal injury lawyer will usually be able to speak with you right away. Otherwise, we will phone you back as soon as possible. If you send us an email, a lawyer should be able to call you within the next day. 

2. Initial discussion

We will discuss your legal issue with you on the phone or in person to see whether we can help. We offer convenient meeting times that work around your schedule, and we can even travel to you. There is no charge for this conversation, and there is no obligation to choose us as your lawyers.


3. Follow up

After the initial discussion, we will let you know whether it is worth taking the matter further with us. We will give you the time you need time to consider your options. If you want us to help with your legal issue, we will send you some initial documents for you to complete. 


4. Engaging us

Once you send the initial documents back to us with your signature, we will start work. We will begin collecting relevant documents and send letters to relevant insurance companies and organizations. We will help you get paid for any initial insurance benefits you may be entitled to.


5. No costs to you

There are costs associated with proving your case. However, we recognize that after a serious accident, your finances can be affected as well as your health. We want to be part of the solution for you. Therefore, in most of our cases, we will fund what is needed to advance your case, and we will not ask you for any upfront money to cover these expenses. 

6. The best outcome for you

As your case progresses, we will keep you informed of all updates. We send you copies of any correspondence and will call you regularly. We will make time to meet with you at your request. We hope to be able to negotiate the best possible outcome on your behalf. If that isn't possible, we will use our extensive trial experience to represent you at trial.

7. You don't pay until we recover money for you

We work on a contingency fee basis, which means there are no fees until you get a settlement or you win a judgment in court. In most cases, our service exceeds our clients’ expectations.